Privacy policy for IGClean application

The privacy and security of our users' data is a top priority for us. This privacy policy explains what data we collect when you use our appointment management application, how we use it, and how we protect it.

1. Data collection :

When you use our application, we collect the following data:
- Identifying information: When creating or using an account, we may collect your username, e-mail address and password.
- Device data: We collect information about your device, including model, operating system and other technical data.
- Usage data: We collect information about how you use our application, such as the features you use and the appointments you validate.
- Appointment validation: When validating appointments at the beginning and end of appointments we will treat the data (times entered) with the utmost care. The user acknowledges that he/she authorizes the use of this information for internal purposes. The data will be stored, processed and accessed internally via the business application only. Only authenticated and authorized users will have access to this data.

2. Data usage :

We use the data we collect for the following purposes:
- Providing and improving our service: We use your data to provide you with our services, improve their quality and develop new features.
- Communicating with you: We may use your e-mail address to send you information about our application, such as business updates.
- Security: We use your data to protect our application and our users from fraudulent or malicious activity.

3. Data sharing :

We do not share your personal data with third parties without your consent, except in the following cases:
- With your consent: We may share your data if you expressly consent to it with our technical support teams only.
Application support is covered by :
Informatique et Gestion (IG) Sarl
Mr Jean-Yves Thiry
Zone Industrielle, 8
L-8287 Kehlen

Your data will not be shared with other partners for commercial or canvassing purposes.
- To comply with the law: We may disclose your data if we are legally required to do so to comply with a legal obligation, such as a court order.

4. Data security :

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse or disclosure.

5. Your rights :

You have the right to access, correct, delete or limit the processing of your personal data. You may also object to the processing of your personal data.
6. Changes to the privacy policy:
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and will be effective immediately upon posting.

7. Applicable law :

These terms and conditions of use are governed by Luxembourg law. In the event of a dispute that cannot be resolved amicably, the parties will have recourse to the competent Luxembourg courts.

8. Contact us :

If you have any questions or concerns regarding our privacy policy, please contact us at [email protected].

By using our app, you consent to the collection and use of your personal data in accordance with this privacy policy.

 

PRIVACY POLICY – “Contrôle” App
(Version dated March 10, 2026)
C For Clean places great importance on the protection of personal data.
This privacy policy explains what data is collected through the Contrôle app, for what purpose, and how it is protected.
________________________________________
1. Data Controller
C For Clean
22 rue de l’Industrie L-8399 Windhof
Email: [email protected]
________________________________________
2. Data Collected
The app may collect the following data:
• Professional identifiers (employee ID, name, department)
• Intervention timestamps (start and end date and time of an action)
• Location data
o Only while using the app
o Solely for the purpose of confirming the agent’s presence at the intervention site
• Technical phone data (Android version, model)
o Only to ensure the app functions properly.
No unnecessary personal data is collected.
No data is used for commercial purposes.
________________________________________
3. Purposes of Processing
The data is used to:
• track and monitor cleaning services,
• ensure service quality,
• facilitate internal management of service calls,
• fulfill contractual obligations toward customers.
________________________________________
4. Legal Basis for Processing
Processing is based on:
• the performance of employees’ employment contracts,
• C For Clean’s legitimate interest in organizing and documenting services,
• where applicable, consent when geolocation must be enabled on certain devices.
________________________________________
5. Retention Period
Data is retained:
• service calls and locations: 36 months
• technical information: for as long as necessary for the application to function
________________________________________
6. Recipients
Data may only be shared with:
• authorized C For Clean personnel
• technical partners responsible for hosting and maintenance
• customers, solely to document services rendered
No data is sold or transferred to unauthorized third parties.
________________________________________
7. Data Security
C For Clean implements technical and organizational measures to protect data against:
• loss
• unauthorized access
• alteration
• disclosure
________________________________________
8. User Rights
In accordance with the GDPR, each user has the following rights:
• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability
________________________________________
9. Contact
For any questions regarding this privacy policy:
[email protected]